FAQ
Frequently Asked Questions
Which locations do Greencroft Gardening cover?
We cover South West of Stafford and the Shropshire border – check our locations to make sure we can help you
Can you cut my lawn?
We can cut your lawn, using your own equipment
How many appointments do I need to book?
Appointments can be one-off, weekly, fortnightly or monthly, with a minimum half day appointment time
What hours are you available?
We work four hours in the morning 08:00-midday and three hours in the afternoon 13:00-16:00
Can you look after the garden of my rental property?
We would be delighted to look after the garden of your rental property – obviously we will need to be able to access the garden and you must advise the tenants when we will be on site
I’m not as mobile as I used to be and just need a bit of help in the garden – can you visit me?
We would love to help you enjoy your garden again and can give as little or as much help as you need
Do you work with dogs and children?
Dogs must be kept indoors while we're onsite - there will be sharp tools in the garden and it’s worrying to have dogs underfoot while working in your garden. Dog waste must be picked up before we arrive on site
Children must be supervised or kept indoors for safety reasons as there will be sharp tools in the garden when we’re working
Can you look after my garden when I’m on holiday?
We would love to look after the garden when you’re on holiday – obviously we will need to be able to access the garden when you aren't there
I work away during the week and like to enjoy my garden at the weekends – can you help me?
We can definitely help here – we can work in your garden during the week, so that you can enjoy your weekend. Obviously we will need to be able to access the garden when you aren’t there
I like to visit garden centres but don’t have my own transport – can you take me?
We can drive you to your favourite garden centre or Open Garden, at our standard rate
Are Greencroft Gardening insured?
We have Public Liability Insurance and Professional Indemnity Insurance
Why don’t you take garden rubbish away?
We don’t currently have a trailer to take rubbish away. We would also need a waste-carriers licence (for which there is a fee) and there is a charge for disposing of the waste
These charges would have to be added on to our standard rate
Anything else?
Please check our Services Offered, Terms and Conditions and Locations pages to make sure that we cover your area and the tasks that you would like us to do